UX Skills for Business Strategy: Articulating Impact for Product, User, and Business Outcomes - Torrey Podmajersky

Mats, Kim Mats: - Kim helps companies transform and grow their business through human-centered design. She partners with startups, nonprofits, and Fortune 500 companies to understand their goals and vision, and then deliver transformative digital solutions that add both customer and business value. n Working with over 20 clients, including Microsoft, Kellogg's, and ServiceNow, Kim has led global creative teams from concept to final production, successfully delivering a range of solutions from websites, customer account portals, and mobile apps, to intranets and enterprise collaboration tools. Since 2021, Kim has led design teams at Kaiser Permanente in delivering a $20M product portfolio focused on marketing, sales, and personalized patient experiences. Kim mentors and teaches UX fundamentals and case study writing.n